Privacy Policy

Effective Date: June 28, 2026
Last Updated: June 28, 2026

1. Introduction

Raiotech LLC, doing business as ("d/b/a") Raiotech Digital ("Raiotech," "we," "us," or "our") operates the website raiotechdigital.com (the "Site") and provides digital marketing, web design, SEO, paid advertising, lead generation, CRM automation, and AI services (collectively, the "Services"). We respect your privacy and are committed to being transparent about the information we collect and how we use it.

This Privacy Policy explains what information we collect from and about you, how we use and share it, and the choices and rights you have. By using the Site, submitting a form (including a Meta/Facebook or Google lead form that links to this policy), or otherwise communicating with us, you acknowledge that you have read and understood this Privacy Policy.

2. Scope

This Privacy Policy applies to information we collect:

• On or through the Site;
• Through lead forms and contact forms, including instant/lead forms served on third-party advertising platforms such as Meta (Facebook and Instagram) and Google that link to this policy;
• Through email, telephone, and text-message communications with us; and
• In the course of providing our Services to prospective and current clients.

It does not apply to information processed by our clients on their own systems, or to third-party websites we do not control (see Section 15).

3. Information We Collect

3.1 Information You Provide to Us

When you contact us, request a quote or "growth plan," subscribe to communications, or submit a lead/contact form (including a Meta or Google lead form), we may collect:

• Identifiers: name, email address, telephone/mobile number;
• Business information: company or practice name, website, industry, role, and details about your marketing goals or current challenges;
• Communications: the content of messages, form responses, and any information you choose to share with us by email, phone, text, or chat.

3.2 Information Collected Automatically

When you visit the Site, we and our third-party tools may automatically collect:

• Device and usage data: IP address, browser type, operating system, device identifiers, referring/exit pages, pages viewed, links clicked, and timestamps;
• Approximate location derived from your IP address;
• Cookies and similar technologies (see Section 4).

3.3 Information from Third Parties

We may receive information about you from:

• Advertising platforms (e.g., Meta, Google) when you submit a lead form or interact with our ads;
• Analytics and CRM providers that help us understand and manage inquiries;
• Publicly available sources used for business research and outreach.

4. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, tags, and similar technologies to operate the Site, analyze traffic, and deliver and measure advertising. The specific technologies we use include:

• Meta Pixel (Facebook/Instagram): measures ad performance and enables us to show you relevant ads and retarget visitors on Meta platforms.
• Google Analytics (GA4): helps us understand how visitors find and use the Site.
• Google Ads conversion/remarketing tags: measure ad conversions and allow us to show ads to past visitors across Google's network.
• CRM tracking: our customer-relationship-management platform may set cookies or tracking parameters to associate form submissions and follow-up with your inquiry.

Your choices. Most browsers let you block or delete cookies through their settings. You can also opt out of certain advertising cookies here:

• Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
• Google Ads settings: https://adssettings.google.com
• Meta ad preferences: https://www.facebook.com/adpreferences
• Digital Advertising Alliance: https://optout.aboutads.info
• Network Advertising Initiative: https://optout.networkadvertising.org

We honor the Global Privacy Control (GPC) browser signal where required by law as a valid request to opt out of the "sale"/"sharing" of personal information (see Section 8).

5. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the "growth plan," quote, or information you requested;
• Provide, operate, and improve our Services and the Site;
• Contact you by email, telephone, and text message about your inquiry and our Services (see Section 6 for SMS terms);
• Send marketing and promotional communications you may opt out of at any time;
• Measure, target, and optimize our advertising on Meta, Google, and other platforms;
• Analyze Site usage and performance;
• Maintain the security and integrity of the Site; and
• Comply with legal obligations and enforce our terms.

6. SMS / Text Messaging Program (TCPA)

Consent. By providing your mobile telephone number to us — including on a lead form, contact form, or Meta/Google lead form — and opting in, you agree that Raiotech Digital and its authorized representatives may contact you by text message (SMS/MMS), including through an automatic telephone dialing system, for informational and marketing purposes related to your inquiry and our Services.

Consent is not a condition of purchase. You are not required to agree to receive texts in order to buy any goods or services from us.

Program details.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to any message to opt out at any time. After you opt out, you may receive a single confirmation that you have been unsubscribed.
• Reply HELP for help, or contact us using the details in Section 17.
• Carriers are not liable for delayed or undelivered messages.

Mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories of personal information described in this Privacy Policy — including in the "How We Share Your Information" and "Do Not Sell or Share" sections — exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties. We do not sell text-messaging opt-in data or consent.

7. How We Share Your Information

We do not sell your personal information for money. We may share information as follows:

• Service providers that perform functions on our behalf (e.g., website hosting, email delivery, analytics, CRM, scheduling, and IT support), under contracts that limit their use of the information;
• Advertising platforms (Meta, Google) to measure and optimize advertising, which may involve sharing identifiers or hashed contact information for ad matching and measurement (this may be considered "sharing" under certain laws — see Section 8);
• Legal and safety purposes — to comply with law, respond to lawful requests, or protect our rights, users, or the public;
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

8. "Do Not Sell or Share My Personal Information"

We do not sell personal information for monetary consideration. However, our use of advertising cookies and pixels (such as the Meta Pixel and Google Ads tags) to deliver targeted or cross-context behavioral advertising may be considered a "sale" or "sharing" of personal information under the California Consumer Privacy Act (CCPA), as amended by the CPRA, and similar state laws.

To opt out, you may:

• Adjust the cookie and advertising opt-outs listed in Section 4;
• Enable the Global Privacy Control (GPC) signal in a supported browser; or
• Contact us using the details in Section 17 and request to opt out of sale/sharing.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

9. Advertising and Lead Forms (Meta & Google)

When you submit a lead form on Meta (Facebook/Instagram) or Google that links to this policy, the information you provide on that form is transmitted to us and handled in accordance with this Privacy Policy. Your interaction with the form itself is also subject to the privacy policy of the platform you used:

• Meta Privacy Policy: https://www.facebook.com/privacy/policy
• Google Privacy Policy: https://policies.google.com/privacy

We use the information from these forms to contact you about your inquiry and our Services, including by email, phone, and text message (with your consent — see Section 6).

10. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy — including to respond to inquiries, provide Services, and pursue legitimate business interests — unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to know / access the categories and specific pieces of personal information we have collected about you;
• Right to delete personal information we have collected, subject to exceptions;
• Right to correct inaccurate personal information;
• Right to opt out of the "sale" or "sharing" of personal information and of targeted advertising (see Section 8);
• Right to non-discrimination for exercising your privacy rights.

How to exercise your rights. Submit a request using the contact details in Section 17. We will verify your request using the information we have on file and respond within the timeframe required by applicable law. You may use an authorized agent to submit a request on your behalf, subject to verification.

13. Email Communications

If you receive marketing emails from us, you can unsubscribe at any time using the link in the email or by contacting us. We will honor opt-out requests as required by the CAN-SPAM Act. We may still send you non-promotional messages about your inquiry or an active engagement.

14. Children's Privacy

The Site and Services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

15. Third-Party Links

The Site may contain links to third-party websites and services that we do not control. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be posted on this page. Your continued use of the Site after changes become effective constitutes acceptance of the revised policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Raiotech LLC (d/b/a Raiotech Digital)
7901 4th St N, STE 300
St. Petersburg, FL 33702
Email: dhiller@raiotechdigital.com
Phone: (407) 499-8314